Call forwarding

Reports and analytics

Incoming calls to your corporate IP telephony based on Asterisk system OneBox distributes to employees. For example, depending on who is specified by the client manager or who was the last to communicate with this client, then an incoming call will be sent to him. The report shows the saved rules for redirecting calls. On the basis of this data, you see in the table all existing call redirects and analyze the reasons for the formation of these rules. To quickly find the data in the report, use the filtering panel. Enter the search parameters in the appropriate fields of the panel and you will get the report you are interested in. The call forwarding system works as an option when ordering full integration with Asterisk.
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