Contact-center automation

Telephony, contact and call center

The OneBox system gives you automation, which will ensure the acceptance and prompt processing of all the calls of your customers. 100% of calls and letters will not go unanswered, employees will work more efficiently: most of the actions are performed by the system: generates and sends invoices, pulls customer data into the order, fills in the fields, sends notifications and starts business processes. The call center will work efficiently and transparently. A new customer calls the office, the voice menu helps to select a department. If the client is known to the system, the call is sent to the personal manager.
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