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The procedure "Creation of a sales receipt, its fiscalization and delivery to the client by email" does not work correctly

An example of incorrect operation of the procedure: There is an order for a client, for which a subprocess was created. Another order is created from this subprocess. And a check must be created from this new order. The check creation procedure works, the check is created BUT takes into account the very first order (goods and amount). And it should take into account the new order created from the subprocess.
Original question is available on version: ua

Answers:

Good day.
Something is completely unclear about your actions - can you provide an example with links to the specified orders/subprocesses, and where you create the check from?
25.03.2024, 13:18
Original comment available on version: ua


Maksym Vadimovich Tyndyk
OneBox production wrote:
Good day.
Something is completely unclear about your actions - can you provide an example with links to the specified orders/subprocesses, and where do you create the check from?

https://filterspoints.crm-onebox.com/23142 - here we make a check
https://filterspoints.crm-onebox.com/8803 - and in fact a check is created from this order
25.03.2024, 15:27
Original comment available on version: ua


Tindik Maxim Vadimovich
OneBox production wrote:
Good afternoon.
Something is not at all clear to your actions - can you give an example with links to the specified orders/subprocesses, and where are you creating the check from?

Tell me, what is the decision?
27.03.2024, 13:43
Original comment available on version: ru


Bobir Denis Viktorovych wrote:
https://filterspoints.crm-onebox.com/23142 - here we make a check
https://filterspoints.crm-onebox.com/8803 - and in fact a check is created from this order

the check is created for the order where the action is triggered
unless you have somehow configured the start of the procedure for the parent process - check the settings of your PSUs
23.04.2024, 14:21
Original comment available on version: ua

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